Shipping Rates & Delivery Times
Standard Shipping Across Australia
-
$10 flat rate for orders under $150.
-
FREE Australia-wide shipping on orders over $150.
-
Express shipping available for $15 flat rate.
Special Offer: Free Surfboard Shipping in NSW
We offer FREE shipping on surfboards & softboards to anywhere along the NSW coast between Wollongong & Coffs Harbour. Simply select this option at checkout. Boards are packed by our team at Unit 1/574 Pacific Highway, Belmont to ensure safe transit.
Important Shipping Notes:
-
PO Boxes cannot be used as a delivery address.
For special delivery instructions (e.g., “leave at the side gate”), email us at shop@oceanfire.com.au or call (02) 4009 1656 after placing your order.
Additional Shipping Fees for Certain Items
|
Item |
Postage Fee |
Location |
|
Skateboards |
$20 flat rate |
Australia wide |
|
Bodyboards |
$20 flat rate |
Australia wide |
|
Heavy Items (e.g., board racks) |
$40 flat rate |
Australia wide |
Surfboards & Softboards - Delivery Fees by Location
|
Location |
Postage Fee |
|
Greater NSW/ACT |
$35 flat rate |
|
VIC |
$35 flat rate |
|
QLD |
$35 flat rate |
|
SA |
$50 flat rate |
|
TAS |
$70 flat rate |
|
WA (metro areas) |
$60 flat rate |
|
WA (regional) |
$100 flat rate |
Tracking Your Order
Once your order has shipped, you’ll receive an email with a tracking number. You can track your order using the relevant courier service:
- Australia Post: Track Aus Post Parcels
- TNT Courier: Track TNT Parcels
- Couriers Please: Track Couriers Please Parcels
- Fastway (Aramex): Track Fastway (Aramex) Parcels
Important Delivery Information
- Some 18+ years old must be present to sign for the delivery
- Ensure accessibility - large trucks require parking space for surfboard deliveries.
- If delivery is unsuccessful, the package will be taken to a depot, and you'll need to arrange collection or re-delivery.
Click & Collect - Pick Up Your Order in Belmont
For local customers, Click & Collect is available from our Belmont surf shop. Simply choose Click & Collect at checkout.
Pick-Up Location:
Unit 1/574 Pacific Highway, Belmont, NSW 2280
Most orders are ready within 30 minutes, and we’ll notify you via email or SMS when your order is ready.
Bring photo ID or your confirmation email when collecting your order.
Frequently Asked Questions
Is everything in stock if I can purchase it online?
Yes, our website reflects our in-store inventory. However, errors can occasionally occur. If your item is unavailable, we’ll notify you immediately and offer a refund or an alternative option.
When will my order be delivered?
Most orders arrive within 2-7 business days, though large items may take longer. Delivery times vary due to weekends, public holidays, and regional locations.
What if there are shipping delays?
While we aim for fast delivery, COVID-19, courier backlogs, and public holidays may cause delays. Please track your parcel using your confirmation email and contact the courier directly for updates.
Need help? Contact Oceanfire Surf!
Call: (02) 4009 1656
Email: shop@oceanfire.com.au
Visit us: Unit 1/574 Pacific Highway, Belmont, NSW 2280